My computer starts up in two different ways. In one way I can continue working normally. In the other way the mouse doesn't work and I have to restart again until it starts ok. Sometimes it takes many incorrect ones.My system is Microsoft Windows XP Home Edition. If there is any help' it will be appreciated.1 person needs an answerI do too

Hi Antuan, Did you make any changes to the computer before this issue started?Is it a USB or a PS2 or a wireless mouse that connected to the computer? Step 1 You may try to boot the computer in safe mode and check if the mouse works fine when you restart. To boot to the desktop in safe mode keep tapping F8 key during restart. Once you see the option to boot in safe mode select it and press enter. Step 2 If it works fine in safe mode, you may put the computer in a clean boot state and check if any thord party application is causing this issue. Access the link below and follow the steps to troubleshoot a problem by performing a clean boot in Windows XP.http://support.microsoft.com/kb/310353 If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the below KB article to narrow down the exact source. http://support.microsoft.com/kb/310560 Also in the same article, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual” and set it to Normal startup. Step 3 You may try to connect a different mouse and check if it helps. If it’s a USB mouse you may try connecting the mouse to a different port and check if it works fine and post back the result. Hope this helps. Let us know the results. Thanks and Regards, Srinivas RMicrosoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.